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minor✓ Resolved

SMS Delivery Delays from Twilio to Vodacom Tanzania

Twilio•Thu, Mar 12, 2026, 02:27 PM
Status
resolved
Duration
1d 5h
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Mar 13, 2026, 08:00 PM
This incident has been resolved.
monitoringFri, Mar 13, 2026, 07:35 PM
We have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringFri, Mar 13, 2026, 05:27 PM
We have observed a recovery in SMS delivery from Twilio to Vodacom network subscribers in Tanzania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Mar 13, 2026, 05:22 AM
Twilio customers may experience SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedThu, Mar 12, 2026, 09:22 PM
Twilio customers may experience SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedThu, Mar 12, 2026, 05:26 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedThu, Mar 12, 2026, 03:30 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and continues working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Mar 12, 2026, 02:31 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Mar 12, 2026, 02:27 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Vodacom network subscribers in Tanzania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
09bb3d08-c03b-4bbb-8972-63f8693f1516
External ID
w1m788sxg9t5
🕐 Started
Thu, Mar 12, 2026, 02:27 PM
🔄 Last Updated
Fri, Mar 13, 2026, 08:00 PM
✓ Resolved
Fri, Mar 13, 2026, 08:00 PM
MINOR
Impact Level
1d 5h
Total Duration
8
Status Updates
Affected Components
SMS, Middle East & Africa
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