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major✓ Resolved

UI and Data Irregularities - US Region

New Relic•
Status
resolved
Duration
1h 43m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We are seeing recovery for impacted services, and continue monitoring New Relic systems for full recovery. Some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers in the US region may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted.
investigating
We continue investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards. After further review, Alerts were not impacted. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form.
investigating
We are investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form.

📊 TECHNICAL DETAILS

Internal ID
09ab53a9-ec87-4778-8eb0-c115cdac562a
External ID
qyqpdvncpw9t
🕐 First reported
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
1h 43m
Total Duration
3
Status Updates
Affected Components
Alerts : USAPM : USAuto-Telemetry with Pixie : USAWS Lambda Integration : USBrowser : USDashboards : USIncident Intelligence : USInfrastructure : USInfrastructure Integrations : USLogs : USLookout : USMobile : USOpen Instrumentation : USProactive Detection : USServerless : USSynthetics : US
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