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minor✓ Resolved

A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region

Zoom•Mon, Jun 8, 2026, 08:06 AM
Status
resolved
Duration
53 minutes
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jun 8, 2026, 09:00 AM
This incident has been resolved.
monitoringMon, Jun 8, 2026, 08:41 AM
Our carrier partner has resolved the issue where a subset of users experiencing issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedMon, Jun 8, 2026, 08:28 AM
We have identified the root cause affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. We are working with our carrier partner on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigatingMon, Jun 8, 2026, 08:06 AM
We are currently investigating an issue related to our carrier which is affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
0992ad69-8e84-4647-b390-b7b388e0ba54
External ID
7dkqvzqsy64j
🕐 Started
Mon, Jun 8, 2026, 08:06 AM
🔄 Last Updated
Mon, Jun 8, 2026, 09:00 AM
✓ Resolved
Mon, Jun 8, 2026, 09:00 AM
MINOR
Impact Level
53 minutes
Total Duration
3
Status Updates
Affected Components
Calling (Inbound/Outbound)Voice (Inbound/Outbound)
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