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minor✓ Resolved
SMS Delivery Delays and Failures from Twilio to Pelephone Israel
Status
resolved
Duration
2d 3h
Updates
13
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Jul 20, 2026, 06:30 PM
This incident has been resolved.
monitoringMon, Jul 20, 2026, 08:20 AM
We have observed a recovery in SMS delivery from Twilio to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoringMon, Jul 20, 2026, 12:20 AM
We have observed a recovery in SMS delivery from Twilio to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringSun, Jul 19, 2026, 08:20 PM
We have observed a recovery in SMS delivery from Twilio to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSun, Jul 19, 2026, 06:19 PM
We have observed a recovery in SMS delivery from Twilio to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringSun, Jul 19, 2026, 02:16 PM
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric and Long Codes to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
monitoringSun, Jul 19, 2026, 06:14 AM
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringSun, Jul 19, 2026, 02:13 AM
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric and Long Codes to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSun, Jul 19, 2026, 12:05 AM
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Jul 18, 2026, 11:44 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, Jul 18, 2026, 10:12 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingSat, Jul 18, 2026, 06:06 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingSat, Jul 18, 2026, 04:05 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric and Long Codes to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Jul 18, 2026, 03:05 PM
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
0950d134-1d9c-4a80-9a41-e2aa728b4bb1
External ID
6x7976298g5f
🕐 Started
Sat, Jul 18, 2026, 03:05 PM
🔄 Last Updated
Mon, Jul 20, 2026, 06:30 PM
✓ Resolved
Mon, Jul 20, 2026, 06:30 PM
MINOR
Impact Level
2d 3h
Total Duration
13
Status Updates
Affected Components
SMS, Middle East & Africa
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