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minor✓ Resolved

Voice Call Failures from Twilio Phone Numbers to Vodafone Egypt

SendGridWed, Aug 26, 2026, 08:22 AM
Status
resolved
Duration
3h 17m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Aug 26, 2026, 11:40 AM
This incident has been resolved.
identifiedWed, Aug 26, 2026, 09:33 AM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Aug 26, 2026, 08:28 AM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vodafone network subscribers in Egypt. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Aug 26, 2026, 08:22 AM
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vodafone network subscribers in Egypt. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
094d1a17-7fd0-4a97-b668-79813ca11e03
External ID
sh2c8ky6v59j
🕐 Started
Wed, Aug 26, 2026, 08:22 AM
🔄 Last Updated
Wed, Aug 26, 2026, 11:40 AM
✓ Resolved
Wed, Aug 26, 2026, 11:40 AM
MINOR
Impact Level
3h 17m
Total Duration
3
Status Updates
Affected Components
Voice, Middle East & Africa
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