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minor✓ Resolved

SMS Delivery Failures from Twilio to Malitel Mali

Twilio•Fri, Mar 13, 2026, 05:44 AM
Status
resolved
Duration
8h 16m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Mar 13, 2026, 02:00 PM
This incident has been resolved.
monitoringFri, Mar 13, 2026, 12:07 PM
We are observing successful SMS delivery from Twilio to Malitel network subscribers in Mali. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Mar 13, 2026, 08:43 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingFri, Mar 13, 2026, 06:45 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingFri, Mar 13, 2026, 05:44 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
08d6dfa0-17b1-4543-b806-517725824d92
External ID
g0qnjrs23chy
🕐 Started
Fri, Mar 13, 2026, 05:44 AM
🔄 Last Updated
Fri, Mar 13, 2026, 02:00 PM
✓ Resolved
Fri, Mar 13, 2026, 02:00 PM
MINOR
Impact Level
8h 16m
Total Duration
4
Status Updates
Affected Components
SMS, Middle East & Africa
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