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none✓ Resolved

Service Disruption Impacting Fidelity and Fidelity NetBenefit connections

Plaid•Fri, Mar 13, 2026, 04:28 PM
Status
resolved
Duration
1h 11m
Updates
1
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Mar 13, 2026, 05:40 PM
This incident has been resolved.
investigatingFri, Mar 13, 2026, 04:28 PM
We are currently investigating an issue affecting connections to Fidelity and Fidelity NetBenefits. As a result, item adds and API requests for these institutions through Plaid may be impacted. Our team is actively working to resolve the issue and will share updates as they become available.

📊 TECHNICAL DETAILS

Internal ID
084f19c2-bd68-404d-8edd-184245ef6c9f
External ID
v5hhyzp65n66
🕐 Started
Fri, Mar 13, 2026, 04:28 PM
🔄 Last Updated
Fri, Mar 13, 2026, 05:40 PM
✓ Resolved
Fri, Mar 13, 2026, 05:40 PM
NONE
Impact Level
1h 11m
Total Duration
1
Status Updates
Affected Components
API - Production
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