major✓ Resolved

Storefront and checkouts down for some storefronts

Shopify•2019-11-01 17:15 UTC

Status

resolved

Duration

5h 5m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2019-11-01 22:20 UTC

This incident has been resolved.

resolved2019-11-01 23:25 UTC

This incident has been resolved.

monitoring2019-11-01 22:19 UTC

Lag and other associated issues are resolving themselves, we are continuing to monitor until system health is 100%

monitoring2019-11-01 18:31 UTC

A fix has been implemented and we are monitoring the results.

investigating2019-11-01 17:15 UTC

We are currently investigating this issue.

Internal ID

07c3835d-72f1-4a3c-b6f0-4a9857d53830

External ID

b2cpx3slrtcc

🕐 Started

2019-11-01 17:15 UTC

🔄 Last Updated

2020-03-27 14:09 UTC

✓ Resolved

2019-11-01 22:20 UTC

MAJOR

Impact Level

5h 5m

Total Duration

Status Updates

Affected Components

AdminCheckoutStorefront

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