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minor✓ Resolved

MMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

Twilio•Thu, Jul 30, 2026, 03:06 PM
Status
resolved
Duration
1h 43m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Jul 30, 2026, 04:50 PM
This incident has been resolved.
monitoringThu, Jul 30, 2026, 03:38 PM
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jul 30, 2026, 03:37 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Jul 30, 2026, 03:06 PM
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
05e23e04-d50a-4bb0-b562-83542bc6d7fe
External ID
vtty67j1rnlt
🕐 Started
Thu, Jul 30, 2026, 03:06 PM
🔄 Last Updated
Thu, Jul 30, 2026, 04:50 PM
✓ Resolved
Thu, Jul 30, 2026, 04:50 PM
MINOR
Impact Level
1h 43m
Total Duration
3
Status Updates
Affected Components
MMS Short Code, North America
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