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minor✓ Resolved

Some customers may experience issues with Shop Pay Installments

Shopify•Tue, Mar 17, 2026, 10:12 PM
Status
resolved
Duration
47 minutes
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Mar 17, 2026, 11:00 PM
This incident has been resolved.
identifiedTue, Mar 17, 2026, 10:48 PM
We've identified the problem impacting some Shop Pay Instalment checkouts and we're working on a solution.
investigatingTue, Mar 17, 2026, 10:28 PM
We are investigating and will keep you updated.
investigatingTue, Mar 17, 2026, 10:12 PM
Some customers may experience issues when attempting checkouts using Shop Pay Instalments at this time.

📊 TECHNICAL DETAILS

Internal ID
05c0c43f-0de2-48f9-8150-9ebb05046145
External ID
nn5fyvdyjq03
🕐 Started
Tue, Mar 17, 2026, 10:12 PM
🔄 Last Updated
Tue, Mar 17, 2026, 11:00 PM
✓ Resolved
Tue, Mar 17, 2026, 11:00 PM
MINOR
Impact Level
47 minutes
Total Duration
3
Status Updates
Affected Components
Checkout
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