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minor✓ Resolved
SMS Delivery Delays from a Subset of Twilio Phone Numbers to ETMTN Ethiopia
Status
resolved
Duration
3h 14m
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Apr 2, 2026, 03:55 PM
This incident has been resolved.
monitoringThu, Apr 2, 2026, 02:03 PM
We are observing recovery in SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Apr 2, 2026, 12:40 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to ETMTN network subscribers in Ethiopia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
058883e5-02dc-4d96-a837-931d84aecfd1
External ID
y3bw7ngcz92s
🕐 Started
Thu, Apr 2, 2026, 12:40 PM
🔄 Last Updated
Thu, Apr 2, 2026, 03:55 PM
✓ Resolved
Thu, Apr 2, 2026, 03:55 PM
MINOR
Impact Level
3h 14m
Total Duration
2
Status Updates
Affected Components
SMS, Middle East & Africa
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