minor✓ Resolved

SMS Delivery Delays to Mobitel Network in Sri Lanka

Twilio•2026-02-04 09:47 UTC

Status

resolved

Duration

6h 7m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-02-04 15:55 UTC

This incident has been resolved.

monitoring2026-02-04 14:00 UTC

We are observing recovery in SMS delivery delays when sending messages to Mobitel network in Sri Lanka. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-02-04 12:40 UTC

We continue to experience SMS delivery delays to Mobitel network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

investigating2026-02-04 10:44 UTC

We continue to experience SMS delivery delays to Mobitel network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-02-04 09:47 UTC

We are experiencing SMS delivery delays to Mobitel network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

05455046-28ba-4ebe-946d-95f005c79b4c

External ID

mrxj3klm07pw

🕐 First reported

2026-02-04 09:47 UTC

🔄 Last Updated

2026-02-04 15:55 UTC

✓ Resolved

2026-02-04 15:55 UTC

MINOR

Impact Level

6h 7m

Total Duration

Status Updates

Affected Components

SMS, APAC

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