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minor✓ Resolved

SMS Delivery Delays to Mobitel Network in Sri Lanka

Twilio•Wed, Feb 4, 2026, 09:47 AM
Status
resolved
Duration
6h 7m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 4, 2026, 03:55 PM
This incident has been resolved.
monitoringWed, Feb 4, 2026, 02:00 PM
We are observing recovery in SMS delivery delays when sending messages to Mobitel network in Sri Lanka. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 12:40 PM
We continue to experience SMS delivery delays to Mobitel network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 10:44 AM
We continue to experience SMS delivery delays to Mobitel network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 09:47 AM
We are experiencing SMS delivery delays to Mobitel network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
05455046-28ba-4ebe-946d-95f005c79b4c
External ID
mrxj3klm07pw
🕐 Started
Wed, Feb 4, 2026, 09:47 AM
🔄 Last Updated
Wed, Feb 4, 2026, 03:55 PM
✓ Resolved
Wed, Feb 4, 2026, 03:55 PM
MINOR
Impact Level
6h 7m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
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