minor✓ Resolved

Customers page not loading correctly for some stores

Shopify•2019-10-29 23:07 UTC

Status

resolved

Duration

37m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2019-10-29 23:44 UTC

This incident has been resolved.

resolved2019-10-29 23:44 UTC

This incident has been resolved.

monitoring2019-10-29 23:39 UTC

A fix has been implemented and we are monitoring the results.

identified2019-10-29 23:20 UTC

The issue has been identified and a fix is being implemented.

investigating2019-10-29 23:11 UTC

We are currently investigating this issue.

identified2019-10-29 23:07 UTC

Some merchants are currently unable to access Customers pages in their Shopify Admin. We are investigating and will keep you updated.

Internal ID

04f696e6-b755-4687-a495-df691c5dcf32

External ID

657t4188g2w9

🕐 Started

2019-10-29 23:07 UTC

🔄 Last Updated

2020-03-27 14:09 UTC

✓ Resolved

2019-10-29 23:44 UTC

MINOR

Impact Level

37m

Total Duration

Status Updates

Affected Components

Admin

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