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major✓ Resolved

Some merchants encountering error messages within their admins

Shopify•
Status
resolved
Duration
23 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
This issue has been resolved and is being monitored.
investigating
Merchants may experience issues when trying to access multiple areas of the Shopify admin interface. The error will appear as a 500 error. Admins may be working on the mobile app.

📊 TECHNICAL DETAILS

Internal ID
04cd8a9e-c1a2-4e7d-ab59-aa481e734da9
External ID
7pbh8twvwsxn
🕐 First reported
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
23 minutes
Total Duration
2
Status Updates
Affected Components
AdminReports and Dashboards
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