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major✓ Resolved

Some merchants encountering error messages within their admins

Shopify•Tue, Feb 10, 2026, 06:22 PM
Status
resolved
Duration
23 minutes
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Feb 10, 2026, 06:45 PM
This incident has been resolved.
monitoringTue, Feb 10, 2026, 06:34 PM
This issue has been resolved and is being monitored.
investigatingTue, Feb 10, 2026, 06:22 PM
Merchants may experience issues when trying to access multiple areas of the Shopify admin interface. The error will appear as a 500 error. Admins may be working on the mobile app.

📊 TECHNICAL DETAILS

Internal ID
04cd8a9e-c1a2-4e7d-ab59-aa481e734da9
External ID
7pbh8twvwsxn
🕐 Started
Tue, Feb 10, 2026, 06:22 PM
🔄 Last Updated
Tue, Feb 10, 2026, 06:45 PM
✓ Resolved
Tue, Feb 10, 2026, 06:45 PM
MAJOR
Impact Level
23 minutes
Total Duration
2
Status Updates
Affected Components
AdminReports and Dashboards
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