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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio to Airtel India

SendGrid•
Status
resolved
Duration
5h 55m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
We have observed a recovery in SMS delivery from Twilio to Airtel network subscribers in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Airtel network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Airtel network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Airtel network subscribers in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
04893f75-fa25-4c1d-b9ba-6324619ce7ff
External ID
4tqkx46x55h2
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
5h 55m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
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