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minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Alphanumeric Numbers to Airtel Niger

Twilio•Thu, Jul 2, 2026, 06:29 PM
Status
resolved
Duration
4h 45m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Jul 2, 2026, 11:15 PM
This incident has been resolved.
monitoringThu, Jul 2, 2026, 09:18 PM
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Numbers to Airtel network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jul 2, 2026, 07:41 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to Airtel network subscribers in Niger. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jul 2, 2026, 06:41 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to Airtel network subscribers in Niger. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, Jul 2, 2026, 06:29 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to Airtel network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
045efaec-0eb3-465a-aa0d-83dc936e0591
External ID
v037gr8ph9cd
🕐 Started
Thu, Jul 2, 2026, 06:29 PM
🔄 Last Updated
Thu, Jul 2, 2026, 11:15 PM
✓ Resolved
Thu, Jul 2, 2026, 11:15 PM
MINOR
Impact Level
4h 45m
Total Duration
4
Status Updates
Affected Components
SMS, Middle East & Africa
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