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minor✓ Resolved

SMS Delivery Delays from Twilio to Orange Cameroon

Twilio•Fri, May 8, 2026, 04:59 PM
Status
resolved
Duration
5h 35m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, May 8, 2026, 10:35 PM
This incident has been resolved.
monitoringFri, May 8, 2026, 08:27 PM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, May 8, 2026, 06:25 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, May 8, 2026, 05:19 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, May 8, 2026, 04:59 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
03ec4065-549e-4bde-a552-0377abcb314c
External ID
5d55dgdy9nz7
🕐 Started
Fri, May 8, 2026, 04:59 PM
🔄 Last Updated
Fri, May 8, 2026, 10:35 PM
✓ Resolved
Fri, May 8, 2026, 10:35 PM
MINOR
Impact Level
5h 35m
Total Duration
4
Status Updates
Affected Components
SMS, Middle East & Africa
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