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minor✓ Resolved
SMS Delivery Delays and Failures from Twilio to Algar Telecom Brazil
Status
resolved
Duration
14h 59m
Updates
6
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedMon, Jun 22, 2026, 07:30 PM
This incident has been resolved.
identifiedMon, Jun 22, 2026, 02:34 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedMon, Jun 22, 2026, 10:29 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, Jun 22, 2026, 08:29 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jun 22, 2026, 07:29 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Jun 22, 2026, 05:31 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Jun 22, 2026, 04:30 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
02f59291-613a-4598-b8c0-0b79f0fa32c8
External ID
95wrqv6822h6
🕐 Started
Mon, Jun 22, 2026, 04:30 AM
🔄 Last Updated
Mon, Jun 22, 2026, 07:30 PM
✓ Resolved
Mon, Jun 22, 2026, 07:30 PM
MINOR
Impact Level
14h 59m
Total Duration
6
Status Updates
Affected Components
SMS, Latin America
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