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minor✓ Resolved
SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo
Status
resolved
Duration
6h 24m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Sep 1, 2026, 08:20 PM
This incident has been resolved.
monitoringTue, Sep 1, 2026, 05:59 PM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in the Democratic Republic of the Congo and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Sep 1, 2026, 03:57 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Sep 1, 2026, 02:56 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in the Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Sep 1, 2026, 01:55 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in the Democratic Republic of the Congo. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
0210d2cc-ef33-4371-9d8c-f557a325bbe9
External ID
n264yjmjd19y
🕐 Started
Tue, Sep 1, 2026, 01:55 PM
🔄 Last Updated
Tue, Sep 1, 2026, 08:20 PM
✓ Resolved
Tue, Sep 1, 2026, 08:20 PM
MINOR
Impact Level
6h 24m
Total Duration
4
Status Updates
Affected Components
SMS, Middle East & Africa
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