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minor✓ Resolved

SMS Delivery Delays from Mexico to a Subset of Twilio Short Codes

Twilio•Wed, Jun 3, 2026, 08:44 PM
Status
resolved
Duration
2h 25m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Jun 3, 2026, 11:10 PM
This incident has been resolved.
monitoringWed, Jun 3, 2026, 09:27 PM
We have observed a recovery in SMS delivery from Mexico to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jun 3, 2026, 09:19 PM
Twilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jun 3, 2026, 08:44 PM
Twilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
01e423a4-7743-4f08-984a-f381f5393240
External ID
7kpcytn6dl1d
🕐 Started
Wed, Jun 3, 2026, 08:44 PM
🔄 Last Updated
Wed, Jun 3, 2026, 11:10 PM
✓ Resolved
Wed, Jun 3, 2026, 11:10 PM
MINOR
Impact Level
2h 25m
Total Duration
3
Status Updates
Affected Components
SMS, Latin America
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