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minor✓ Resolved
Whatsapp Sender Onboarding Unavailable
Status
resolved
Duration
2h 26m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Jun 4, 2026, 02:50 AM
This incident has been resolved.
monitoringThu, Jun 4, 2026, 02:17 AM
WhatsApp sender onboarding is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
identifiedThu, Jun 4, 2026, 01:52 AM
Our engineers have identified the issue affecting WhatsApp sender onboarding and are actively working on a resolution. We will provide another update within the next hour or sooner if additional information becomes available.
investigatingThu, Jun 4, 2026, 01:27 AM
We are aware of an issue affecting WhatsApp sender onboarding. Customers are unable to complete the onboarding process for new WhatsApp senders. Our team is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Jun 4, 2026, 12:23 AM
We are aware of an issue affecting WhatsApp sender onboarding. Customers are unable to complete the onboarding process for new WhatsApp senders. Our team is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
01856953-a989-4d19-9df0-66f2c722ee88
External ID
ywsl9bcq5lt1
🕐 Started
Thu, Jun 4, 2026, 12:23 AM
🔄 Last Updated
Thu, Jun 4, 2026, 02:50 AM
✓ Resolved
Thu, Jun 4, 2026, 02:50 AM
MINOR
Impact Level
2h 26m
Total Duration
4
Status Updates
Affected Components
Messaging Channels
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