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major✓ Resolved

Custom Metrics – Metric Details Page Unavailable

Amplitude•Mon, Jul 13, 2026, 11:41 AM
Status
resolved
Duration
3h 19m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jul 13, 2026, 03:01 PM
This incident has been resolved.
monitoringMon, Jul 13, 2026, 02:32 PM
A fix has been deployed and the metric details page is loading normally again. We are monitoring error rates to confirm full recovery across all regions before resolving. No data was lost during this incident.
identifiedMon, Jul 13, 2026, 02:05 PM
We have identified the root cause and a fix is being deployed. We will post an update as the deployment completes.
investigatingMon, Jul 13, 2026, 11:41 AM
Since 2026-07-12 11:47:42 PM PDT (2026-07-13 07:47:42 AM CET), we have been experiencing issues with the Amplitude user interface (UI). Currently, the Custom Metrics metric details page may fail to load or display an error. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 6:00 AM PDT.

📊 TECHNICAL DETAILS

Internal ID
0023da4a-5861-4f5d-988b-232878772dd3
External ID
dnkrkxz4ym8m
🕐 Started
Mon, Jul 13, 2026, 11:41 AM
🔄 Last Updated
Mon, Jul 13, 2026, 03:01 PM
✓ Resolved
Mon, Jul 13, 2026, 03:01 PM
MAJOR
Impact Level
3h 19m
Total Duration
3
Status Updates
Affected Components
Web Reporting
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