none✓ Resolved

Increased Email Deferrals and Delays in Deliveries

Twilio•2026-10-02 14:30 UTC

Status

resolved

Duration

Duration unavailable

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-02 14:30 UTC

This incident has been resolved.

resolved2026-10-02 16:16 UTC

Our engineers have investigated and resolved the issues with a subset of customers experiencing a spike in email deferrals and delay in deliveries. From October 1st, 3:50 PM PST to October 2nd, 8:30 AM PST customers may have seen an increase in email deferrals or delays email delivery. The issue has been resolved and all impacted services are operating normally.

📊 TECHNICAL DETAILS

Internal ID

00186e8e-2ade-45de-ae59-e6d7f7c331d9

External ID

lcz40rh12nf6

🕐 Started

2026-10-02 16:16 UTC

🔄 Last Updated

2026-10-02 16:16 UTC

✓ Resolved

2026-10-02 14:30 UTC

NONE

Impact Level

Duration unavailable

Total Duration

Status Updates

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