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none✓ Resolved

Delayed Billing Process

Bunny.net•
Status
resolved
Duration
17h 49m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved.
identified
We have identified an issue where a number of users may not have been billed correctly since 11:30AM CET Friday, and our Engineering team have identified the issue. Affected users will have billing delay processed over the next 24 hours or so, but any accounts moved into a negative balance state as a result of the correction will not have their account disabled for a period of time thereafter to avoid disruption to services.

📊 TECHNICAL DETAILS

Internal ID
000665c2-6d6e-4ed8-afbf-209a423ab2af
External ID
ns5s0b5jk78g
🕐 Started
🔄 Last Updated
✓ Resolved
NONE
Impact Level
17h 49m
Total Duration
2
Status Updates
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